ENWhat happens when a new compliance is announced that is relevant? How are these updates managed?
We work with clients to determine the best course of action and assist in developing an execution plan for testing and implementation
What are the different areas of compliance?
Whether is regulatory or financial compliance, we will work with our individual client needs to ensure a solution meets and exceeds their requirements
How does Novugens ensure compliance with industry and IT standards?
We are continuously looking to implement the most secure and reliable protocols in order to ensure data protection at all levels.
Who can access my data?
Each client has its own instance of a Biometrics server, Analytics Portal and Mobile applications so no data is shared. Data is accessible only by those whom you grant access to.
What are the safety measures taken to keep my data safe?
Your data is always safe and secure. All biometrics data is safely stored within the biometrics server via a hardware or software encryption.
How does NovuGens ensure security?
We rely on the most stringent security standards to ensure that data is secure via all communication points. Data is secured at each end and during transmission.
How secure is the ID37 product?
ID37 utilizes FIDO protocols and encryption to safely store personal biometric data
How often do I need to complete the compliance requirement?
Compliance must be submitted at least once a year or as often as the Pension Team requires.
What would happen if I do not meet the compliance requirements?
Contact your pension officer but your benefits could be interrupted
What should I do to meet the Proof of Life compliance requirements?
You must enroll and then provide a Digital Proof of Life