ENWhy would I need to add my custodian?
The custodian information is extremely important to have in the system.
Can someone else complete my Digital Proof of Life for me?
You can get get help from other people, however, the retiree must complete the selfie and liveliness or voice
Can I also add a custodian?
Not yet, we will provide the ability to upload a doctor’s letter or power of attorney
How many beneficiaries can I add?
As many as needed, you will also be able to assign percentages to all of your beneficiaries
Can I change add my beneficiaries from the mobile app?
Not yet, however, we will soon provide the ability to add, edit and update beneficiaries. No more forms to complete
Who needs to provide Proof of Life Compliance?
All active retirees who are currently receiving benefits.
What is Proof of Life compliance and why is it important to follow?
Digital Proof of Life is a requirement by your Pension Team in order to keep your benefits active.
Who is NovuGens?
The vendor that offers the Proof of Life Solution.
Can I have my relative do the Proof of Life for me?
No, the enrollment and Digital Proof of Life must be done by the retiree
Do I have to be in the United States to provide Digital Proof of Life from my mobile?
No, you can be anywhere in the World and at any time.